Gift cards and store credit
Sell digital gift cards and issue store credit, delivered straight to the recipient. Included on the Core and Professional plans.
- 1. Definitions: Gift Cards and Store CreditThe differences between Giftnote gift cards and store credit, how each is issued, and which is easier to share.
- 2. Create Store CreditHow to create a gift card or store credit from the Giftnote app: issue a gift card in any currency, and choose the recipient by email or Customer ID.
- 3. Issue Store Credit Directly from a Shopify OrderGive a customer store credit straight from their order in Shopify admin, using More actions → Issue store credit.
- 4. Recipient Details on Gift Cards in Shopify, and Setting an Expiry DateGiftnote links every gift card to a Shopify customer profile for the recipient. How to find recipients in Shopify, and where to set a gift card expiry.
- 5. Gift Card ExpirationHow to turn on gift card expiry and set the validity period with the Years, Months and Days fields, plus what to check first.
- 6. Gift Card SettingsGift card settings in Giftnote: code format, expiry, how discounted purchases are issued, and automatic fulfilment.
- 7. Add the Check Balance WidgetAdd the Check balance block so customers can see what's left on a gift card: one click from Settings → Gift Cards, or place it yourself on a product or cart page.
- 8. Disable a Gift cardTwo ways to disable a Giftnote gift card or store credit: from the gift card page in Giftnote, or by deactivating the code in Shopify.
- 9. Gift Card Fraud PreventionHow Giftnote disables a gift card when its Shopify order is cancelled for fraud, and how to review gift card orders by hand.
- 10. Gift Card Only ImplementationUse Giftnote for gift cards only: set up the gift card product in Shopify, then confirm Giftnote detects it on the Gift Card Products page.
- 11. Do Giftnote gift cards work with Shopify Markets?Short answers on how Giftnote gift cards and store credit work across Shopify Markets currencies, with a link to the full setup guide.
- 12. Set up gift cards for Shopify MarketsStep-by-step setup for selling one Giftnote gift card product in each Shopify Markets region's currency, fixing variant names and testing before you go live.
- 13. Can I sell physical gift cards with Giftnote?Giftnote is built for digital gift cards, but you can still sell a printed card. Here is the workaround, the Shopify limits behind it, and the workflow your team follows.
- 14. Export Gift Cards and Liability Reports in GiftnoteExport your gift cards or a liability report from Settings → Exports, and download the file for reconciliation or your accountant.
- 15. Gift card reporting and accounting setupHow to set up gift card accounting and reporting in Shopify, including product filtering and A2X mapping for deferred revenue.