Advanced options and troubleshooting
A guide on how to use Multi Gift, Promote it and how to resolve common issues.
- 1. Add the Multi-Gift Button to Your Shopify StoreAdd the Multi Gift Redirect button to your product pages, cart or cart drawer (or paste a Liquid snippet on older themes), and check it's live from Giftnote settings.
- 2. How to Set Up Your Custom Gifting SubdomainGive your Multi Gift storefronts their own web address: claim a free giftnote.shop address or connect your own domain under Settings → Multi Gifts → Settings → Web address.
- 3. How to Add Product Labels in the Multi-Gift PortalAdd labels such as "Best seller" to products in your Multi Gift storefront with a gntag() product tag in Shopify.
- 4. Why does the Multi Gift portal not appear in Google?Why your Multi Gift storefront isn't built to rank in Google, how visibility and custom domains work, and what to tell an SEO agency that flags it in an audit.
- 5. Troubleshooting Multi-Gift OrdersFind a customer's multi-gift order and fix the common problems: CSV uploads, missing shipping rates, submission errors, approval, payment and missing recipient orders.